A new article “Behavioral responses resulting from e-health services and the role of user satisfaction: the case of the online diabetes test” by Hai Thi Thanh Nguyen, Tommi Tapanainen, and Geoffrey Hubona reporting HIBA results has been published in Journal of Systems and Information Technology. The results show that people are willing to engage in health self-management behaviors if they intend to use the e-health service and are satisfied with it. User satisfaction can be enhanced by improving the visual appeal of the website presentation, the quality of the presented information, as well as the usability of the website, all as components of e-health services.

Read the article at the journal site.